Terms of service
Terms of Service
Effective Date: May 14, 2026
Welcome to TheFuMaster. These Terms of Service describe the rules that apply when you visit our website, browse our products, place an order, or use any services provided through thefumaster.com.
By using our website or placing an order, you agree to these Terms of Service, our Privacy Policy, our Return and Refund Policy, and our Shipping Policy.
1. Store Information
Trade Name: TheFuMaster
Website: thefumaster.com
Customer Support Email: service@thefumaster.com
Business Address:
5th Floor, Guoheng Technology Building
No. 108 Tuanjie Road, Pukou District
Nanjing, Jiangsu 210000
China
2. Eligibility and Account Information
By using our website, you confirm that you are at least the age of majority in your place of residence, or that you are using our website under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or contacting us. You are responsible for keeping your account and checkout information accurate and secure.
3. Products and Product Information
We make reasonable efforts to describe our products, materials, colors, sizes, and symbolic meanings accurately. However, natural materials may vary in color, texture, pattern, and finish. Product images may also appear slightly different depending on your screen and device settings.
The symbolic, cultural, or traditional meanings described on our website are provided for informational and inspirational purposes. They are not guarantees of any specific result or outcome.
4. Orders and Acceptance
When you place an order, you are making an offer to purchase the selected item. We reserve the right to accept, decline, cancel, or limit any order at our discretion, including where product availability, payment verification, suspected fraud, pricing errors, or shipping restrictions apply.
After your order is accepted, you will receive an order confirmation by email. Please review your order details carefully and contact us promptly if anything is incorrect.
5. Pricing, Payment, and Taxes
Prices are shown at checkout and may change without notice. Unless clearly stated otherwise, prices do not include shipping fees, customs duties, import taxes, bank fees, currency conversion fees, or other charges that may be applied by your country, bank, or payment provider.
Payments are processed through secure third-party payment providers. We do not store your full payment card details.
6. Shipping and Delivery
Shipping availability, shipping fees, and delivery estimates are shown at checkout and are further explained in our Shipping Policy.
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, carrier conditions, holidays, weather, incorrect shipping information, or circumstances outside our control.
7. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please contact us before sending any item back. Returns sent without prior approval may not be accepted.
8. Intellectual Property
All website content, including text, images, graphics, product descriptions, logos, brand names, design elements, and other materials, belongs to TheFuMaster or its licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission.
9. User Content and Feedback
If you submit reviews, photos, comments, feedback, or other content to us, you confirm that you have the right to share that content. You grant TheFuMaster permission to use, display, reproduce, and adapt that content for customer support, website operation, marketing, and brand communication purposes, where permitted by law.
You agree not to submit content that is unlawful, misleading, abusive, defamatory, infringing, or harmful.
10. Third-Party Services and Links
Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, analytics tools, email tools, and social platforms. We are not responsible for third-party websites, policies, or services that we do not control.
11. Errors and Availability
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product details, pricing, promotions, shipping fees, delivery estimates, or availability. We reserve the right to correct such errors, update information, or cancel orders affected by inaccurate information.
12. Prohibited Uses
You agree not to use our website or services for unlawful, fraudulent, harmful, abusive, infringing, or disruptive purposes. You also agree not to interfere with website security, scrape content without permission, transmit malicious code, or misuse our services in a way that harms TheFuMaster, other customers, or third parties.
13. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, TheFuMaster makes no guarantees that the website will be uninterrupted, error-free, secure, or that any product will meet every individual expectation.
14. Limitation of Liability
To the fullest extent permitted by law, TheFuMaster will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, products, or services.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
15. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after updates are posted means you accept the revised Terms.
16. Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: service@thefumaster.com
Brand: TheFuMaster
Customer Support
Email: service@thefumaster.com
Phone: +86 186 5204 8839
Hours: Mon-Fri, 9:00-18:00 China Standard Time (UTC+8)
Business Address
TheFuMaster
5th Floor, Guoheng Technology Building
No. 108 Tuanjie Road, Pukou District
Nanjing, Jiangsu 210000
China